5 Easy Steps to Build a Patient Satisfaction Survey Form

Daniel Pluard

April 12, 2022
Intely Blog Post Header 5 Easy Steps to Build a Patient Satisfaction Survey Form

Many things go into creating a patient satisfaction survey form. Building a good survey form is pretty hard, but it’s not impossible. There are many ways that you can get better responses from your patients. 

Patient satisfaction surveys are an essential tool for any healthcare facility. These surveys help you collect feedback from patients and help you identify areas of improvement. They are significant for hospitals and private medical practices. This blog aims to help you build a patient satisfaction survey form for your medical practice, hospital, or healthcare facility. 

Why Conduct Patient Satisfaction Surveys? 

To keep track of the quality of care, patients fill out a patient satisfaction survey. This is a critical aspect of providing quality health care to a community.  

Doctors need to know how to improve their services. The survey helps them understand where to start. It also makes them more aware of the patients’ experiences.  

By conducting patient satisfaction surveys, the doctors will know what changes they need to make in their practice. This can help their patients have a better time. They can do this by making their waiting room more comfortable, having more staff to attend to the patients, and having better equipment to help the patients. 

Tips for Creating Patient Satisfaction Surveys 

1. Identify the target audience.

Patients come for consultation when they have minor ailments. But when something serious happens, they need to be admitted and stay at the hospital. In this case, they need to stay in the hospital and have someone to provide them with care. This is why there are different survey forms for each of these situations. 

2. Ask about the top three issues in healthcare practice. 

Some specific areas could use improvement in healthcare, with the most important ones being quality of care, access to care, and interpersonal skills that healthcare workers should be trained to have. 

3. Make sure that your survey questions are carefully worded. 

If you want to gather honest feedback, ensure that your survey questions are clearly stated. Avoid making any surveying errors such as leading questions or double-barrelled questions. It’s also vital to keep surveys brief and sweet! We don’t want users leaving a survey before they’re finished answering all of them. 

5 Steps to Create a Patient Satisfaction Survey Form with Forms by Intely

  • The first step is to log in to Forms by Intely. 
  • To create a patient satisfaction survey form, click “Create New Form.” Name your survey form. You can start from scratch or use one of our templates. 
  • You can now drag and drop the parts you want to include in your survey. You can add multiple-choice questions, drop-down questions, a rating scale, checkboxes, and open-ended questions. 
  • After building the actual survey form, click “Next.” You will then configure your survey form status and properties, apply a condition to show elements, send emails after submissions, connect your form to other apps, create a “Thank You” page, and schedule when you want to release your survey form. 
  • Share your custom form link with your patients! 

Forms by Intely: Digital Forms and Surveys Software that Creates a Better User Experience 

Create digital forms and surveys with no coding or technical experience. Forms by Intely makes it easy to create engaging digital experiences that allow your audience to capture and respond to the information efficiently. 

Visit our website and schedule a demo today. 


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